In the dynamic world of field service engineering, quality isn’t just a desirable trait; it’s a non-negotiable requirement.
When you’re on the hunt for a field service engineering partner, one of the most critical questions to ask is this:
“Are their engineers highly trained?”
The quality of engineering services you receive hinges on the training and expertise of the professionals working on your projects. Here’s what to look for when hiring a new field engineer.
Beyond the Bare Minimum: Understanding Robust Training in Field Service Engineering
Training a field engineer is a lot like training someone to run a marathon.
Yes, some people could technically complete the race with zero training—but the end result would be significantly less impressive than if they had taken the time to train well.
At ProAutomated, we take pride in our rigorous approach to training and talent acquisition.
Here are a few examples of how a field service engineer can be trained in a way that’s not just skilled, but exceptional:
- Stringent Screening | The recruitment process for field engineers can either be middle of the road, or as selective as it gets—it all depends on the company.
A ProAutomated field service engineer position boasts a jaw-dropping 3% acceptance rate from applicants. To put that in perspective, it’s even lower than the current Harvard admission rate!
Before hiring a field service engineer, ask questions about the depth and length of their training to best assess their technical acumen and problem-solving abilities.
- Comprehensive Training | Once selected, most engineers have the opportunity to embark on training programs. And while all field engineers are trained formally, the quality of this training varies from company to company. Look for engineers who have completed a program that covers a wide array of essential areas, including technical training, teamwork skills, and customer service best practices.
- Specialty Focus | Beyond general training, specialization matters. Look for engineers with additional training in specialty areas to ensure your engineers aren’t just well-rounded, but also experts in their respective domains.
The Benefits of Field Service Engineering Robust Training
So, why does robust training matter in the world of engineering?
Here are a few compelling reasons:
- Technical Excellence | Highly trained engineers have the technical expertise to tackle even the most complex challenges. They bring a depth of knowledge that’s unparalleled, and allows them to adapt quickly when presented with changes or project upheavals.
- Seamless Integration | High-quality control engineers aren’t just skilled; they are trained to work seamlessly with your team. In an ideal situation, they become an extension of your workforce, blending in effortlessly.
- Problem Solving | To no one’s surprise, engineering projects often involve unexpected hurdles. Well-trained engineers excel in creative problem-solving, ensuring your projects stay on track and on budget.
The ProAutomated Promise
In the world of engineering, quality is paramount.
It’s the difference between a project that merely gets the job done and one that exceeds expectations. With ProAutomated, you can rest assured that your projects are in the hands of experts who are passionate about their craft and dedicated to delivering excellence.
So, the next time you’re evaluating a field service engineering partner, remember to ask the crucial question: “Does the contractor invest in comprehensive training that screens new hires?”
With ProAutomated, the answer is a resounding “Yes!”
Partner with us, and experience the ProAutomated advantage—elevated expertise that sets your projects on a path to success.